Yext

A company with a horrible business practice! Check out their BBB reviews, that will tell you what kind of company they are. The sales person sold my Agency and agreed to a 6 month contract because I refused to commit to a year long contact. (on the recording) I cancelled because there is literally no purpose to this software. I got the same results by ordering a $60 one time local citation package form a vendor of mine. I dug up my "account managers" email, someone who never called me or tried to make this work for us, and asked to cancel and was told and I quote "we don't approve 6 month contacts, the agreement you signed was for a year" and you have to meet your obligation. ok. so If she would of said, let me help you make this work for your Agency, I may have started to think differently but she skipped the satisfy the customer approach. I feel that validates that the software is actually worthless! I proceeded to let them know that the sales person sold me and I only agreed to a 6 month term, and asked her to review the recording. She again proceeded to tell me that Im committed for a annual contract and there is nothing I can do about it. Horrible company, and what a mistake it was even giving them 20 minutes of my time to listen to the sales pitch.