Since 2003, small and medium businesses worldwide have achieved significant results by turning to iContact’s best-in-class automation and email marketing solutions and knowledgeable team members. Made scalable to serve the needs of high-volume senders, professional marketers, and businesses new to email, iContact’s easy-to-use technology, available in both English and Spanish versions, ensures that every customer has what they need – whenever they need it – to succeed. Headquartered in Morrisville, NC, iContact is an award-winning company in the Cision family of brands.
Great customer service for businesses looking to launch email marketing automation programs.
I have been using Icontact for email marketing for the past 2 years and we have had a pretty good experience overall. The interface is fairly intuitive and the webinars are very helpful. We have the plan that pairs us with a strategic advisor and it is great. The person we have now goes above and beyond to help out and always has so much to bring to the table. We have two phone calls a month with our strategist and we regularly fill up an hour easy analyzing data and strategizing for future sends. The strategist we had before was not nearly as helpful and quite frankly I was ready to move on to a different company. I called Icontact to let then know how I felt and they were very responsive. I was switched over to a new strategist (our current) and it was like night and day. So grateful to have such a dedicated and responsive strategist on our team.
We have worked with iContact for over two years and the relationship has been a good one. Their pricing is fair and their platform is intuitive. However, the best part of working with iContact is their customer service. We've had two different reps over the past two years and both were extremely responsive and flexible.
We've been using iContact for at least 5 years for our email marketing. They have excellent deliverability and truly amazing customer service. Highly recommended!