Mainstreethost
#1 in Amherst

Paid $1,400 / year for 8 pages of optimization. Not only did they randomly select the pages after granting specific instructions, I could never reach them to tell them they had optimized incorrectly. Senior Managers failed to respond to emails or calls, and when I discontinued my service a month later, they only refunded $700. For the record, that is one month of work and they charged me a 6-month rate for "services rendered." I explained I was happy to compensate them for the "services rendered" but wanted to know what work had been completed, how they justified charging me a 6-month rate, or how they intended to work beyond their budget if it cost that much for one month's work. No response. I will forever recommend any company BUT MainStreet Host. Terrible customer service, and I saw ZERO work completed or rise in my SEO rankings!!! Now that I have read all the reviews, I believe I will be submitting a report to the Better Business Bureau (BBB).