Boostability
#2 in Lehi

Initially, the customer service was always available. They built the site (took longer than quoted, but the result was well worth it.) Turns out, however, that my 'contact us' page isn't working. This is a critical part of my page, so I have reached out to boostability several times to get it fixed. Turns out they switched out my manager rep out for another one (first manager was quick and responsive) but since the switch, I haven't been able to get the new rep on the phone / do any updates for over 2 months since my initial request. I pay monthly maintenance/hosting fees and I get it I might not be a big-box business, but that doesn't mean I should be ignored. I care about my business and want it to do well. It would be nice if boostability cared about my business for longer than it took to make a few dollars.