AWeber is an email marketing platform that allows 100,000+ small businesses and entrepreneurs to create and send emails people love <3.
And by sending emails people love, they're empowered to connect with customers in ways that grow their business.
From the moment our CEO Tom Kulzer founded AWeber back in 1998, that's been our primary mission. Since then, AWeber has grown into a team focused on helping customers achieve success with email – whether we're building AWesome tools and features or providing live support and education.
The more you grow and segment your email lists, the more you come to realize that Aweber is not gonna make things easier for you. Constant crashing, random false "scheduled maintenance" messages, generally inaccurate metrics, abysmal customer support that goes out of its way to provide you with the most generic of answers (i.e. "Have you tried restarting your browser?"), and very user-hostile interface that makes segmenting lists a chore more than anything else are just some of the things that will annoy you on a regular basis. Why the 3 stars, then? If you're a small business or someone who limits their email lists to a small number of subscribers (<200), you can get your money's worth with this platform, but don't expect anything extra!
Aweber has superior customer service. I refer all of my clients to Aweber because I completely trust the program, and know it works perfectly every time. I highly recommend them to anyone who needs high quality, excellent deliverability, and outstanding customer support. I've been using Aweber for five years and never once had a negative experience.