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nathan s

Reviewed on : 05 Jun 2018
10SEOS Rating5
I would be generous and say the customer service is better than a cable company, but not effective enough for me to say that it is good or acceptable. It's because we are talking about providing support for things that directly impact running your business. Would you be happy if your ER surgical team was "not terrible, just OK"? I have noticed improvements in the last year or so, but you always have to spend as much effort proving to them there is a problem than you do getting the problem fixed. I'm not sure if they want a review on their actual software here, but it is better than most, though suffering from some legacy behind-the-curve issues which are minor perks, but that many competitors find it obvious to include and can give you the edge in terms of having seamless automated smart processes and integrations.

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